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Earthquake Service Delay Notification: Global Impact

Posted on 1st October, 2025

Our support center is currently experiencing a worldwide delay due to a recent local earthquake.

If you have a critical or urgent issue, please reach out via your usual support channel and we will prioritize your request according to our escalation policies. There are no changes to our service level agreements (SLA) or downtime records at this time, as services continue to be available.

This disruption is affecting our global customer base and is not limited to specific regions. For ongoing updates on service restoration, please check our Pulse announcement page, where we will post regular information on our progress. We appreciate your patience and understanding while we ensure the safety of our staff and work to restore normal operations as soon as possible.

We sincerely appreciate your patience and understanding during this time.

Update:

We are pleased to inform you that our Support Center is back online. While our support operations have resumed, please note that response times may remain slower than usual over the next 24–48 hours as we work to fully restore normal service levels. You can find urgent help at: https://www.crazydomains.com.au/help