Our support center is currently experiencing a worldwide delay due to a recent local earthquake.
If you have a critical or urgent issue, please reach out via your usual support channel and we will prioritize your request according to our escalation policies. There are no changes to our service level agreements (SLA) or downtime records at this time, as services continue to be available.
This disruption is affecting our global customer base and is not limited to specific regions. For ongoing updates on service restoration, please check our Pulse announcement page, where we will post regular information on our progress. We appreciate your patience and understanding while we ensure the safety of our staff and work to restore normal operations as soon as possible.
We sincerely appreciate your patience and understanding during this time.