As part of our ongoing security improvements, we have enabled forced password reset on our servers.

cp-biz10.syd05.ds.network
cp-rsl03.syd05.ds.network

What this means:

Users will be prompted to reset their password when logging into cPanel/Webmail
This is expected behavior and part of a proactive security measure

How to Reset Your Password

Access cPanel/WHM using the direct URL:

e.g. https://cp-biz10.syd05.ds.network:2083/
Click on “Reset Password”
Enter your User ID
Enter your registered Email ID
Click to receive the security code on your registered Email ID
Enter the security code and set a new password
Use the new password to log in

Access cPanel / WHM using Account Manager:

Go to your cPanel/WHM login URL
Enter your username and current password
You will see a password reset prompt
Enter and confirm your new password
Click Submit to proceed

Webmail Users

Access Webmail (e.g., yourdomain.com/webmail)
Login using your email address and password
If prompted, reset your password
OR reset via cPanel → Email Accounts → Manage → Password
Save changes and log in again

We recommend using a strong, unique password for better protection.

If you do not remember your current password or face any issues while resetting, please get in touch with our support team for assistance.