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Service Interruption | Shared Server

Opened on November 30th, 2024 8:12 pm AEST, last updated December 1st, 2024 7:21 am AEST
Resolved

This incident has been resolved.

Posted December 1st, 2024 7:21 am AEST

Monitoring

We are pleased to inform you that the affected servers are now up and running. Most services have returned to normal operation.

As a precaution, we will continue to monitor the servers closely to ensure stability and performance. If you encounter any further issues, please don’t hesitate to contact our support team.

Thank you for your patience and understanding.

Posted November 30th, 2024 9:55 pm AEST

Identified
Latest Update

Posted November 30th, 2024 8:18 pm AEST

Investigating

We are currently experiencing technical issues, affecting users in accessing their emails and websites.

Servers: wp-wc03.per01.ds.network cp-wc38.per01.ds.network cp-wc81.per01.ds.network cp-wc28.per01.ds.network cp-rsl03.per01.ds.network cp-rsl06.per01.ds.network cp-wc83.per01.ds.network cp-wc21.per01.ds.network cp-wc76.per01.ds.network cp-wc50.per01.ds.network wp-rsl02.per01.ds.network cp-wc03.per01.ds.network cp-rsl02.per01.ds.network cp-rsl09.per01.ds.network cp-wc47.per01.ds.network cp-biz07.syd05.ds.network cp-wc51.per01.ds.network cp-wc34.per01.ds.network cp-sbeat02.per01.ds.network cp-rsl04.per01.ds.network cp-sbeat03.per01.ds.network cp-wc37.per01.ds.network cp-rsl07.per01.ds.network cp-wc43.per01.ds.network cp-biz09.syd05.ds.network cp-biz08.syd05.ds.network

Our engineers have identified the issue, and we are currently working on resolving this matter. We appreciate your patience and understanding during this time.

Thank you for your patience. We will provide updates as soon as more information becomes available.

Posted November 30th, 2024 8:12 pm AEST

Affected Services

  • Voice/Chat Operations
  • Linux Shared Hosting