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Account Manager & Domain/Product Management Issue

Opened on December 17th, 2024 12:06 pm AEST, last updated December 17th, 2024 7:03 pm AEST
Resolved

This incident has been resolved.

Posted December 17th, 2024 7:03 pm AEST

Monitoring

We are pleased to inform you that the reported issue has been successfully resolved. Our team has implemented the necessary fixes, and services are now fully operational.

While the issue is fixed, we are continuing to monitor the situation closely to ensure that everything remains stable and to prevent any recurrence. We will provide further updates if necessary.

Thank you for your patience and understanding.

Posted December 17th, 2024 3:24 pm AEST

Investigating

We are currently experiencing issues with accessing the Account Manager and managing Domains and Products.

Our engineering team is actively investigating the issue and working to resolve it as quickly as possible.

We sincerely apologize for the inconvenience caused and appreciate your patience as we work to restore full functionality.

Thank you for your understanding. We’ll continue to provide updates as soon as we have more information.

Posted December 17th, 2024 12:06 pm AEST

Affected Services

  • Account Manager