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Exchange Server Cannot Recognize Password on IOS Devices

Opened on December 19th, 2024 9:54 am AEST, last updated December 20th, 2024 10:22 am AEST
Resolved

Thank you for patiently waiting.

We are glad to inform you that the issue is now fully resolve after a new hours of monitoring.

Posted December 20th, 2024 10:22 am AEST

Identified

We want to update you that we have identified the issue affecting the Microsoft Exchange Issue, and our engineering team is diligently working on a resolution. We sincerely appreciate your patience during this process.

If you have any concerns in the meantime, please feel free to contact our support team. Thank you for your understanding.

Posted December 19th, 2024 11:31 am AEST

Investigating

We are currently experiencing issues with Exchange Server where it cannot recognize password on IOS devices.

Our engineering team is actively investigating the issue and working to resolve it as quickly as possible.

We sincerely apologize for the inconvenience caused and appreciate your patience as we work to restore full functionality.

Thank you for your understanding. We’ll continue to provide updates as soon as we have more information.

Posted December 19th, 2024 9:54 am AEST

Affected Services

  • Microsoft Email Exchange