Resolved
We are pleased to inform you that the fix has been successfully applied to the issue causing the Shopping Cart to remain stuck on the loading screen. You may now proceed with renewing your service and completing the payment.
Thank you for your patience and understanding.
Posted January 2nd, 2026 5:54 pm AEST 
Investigating
We are aware of the issue where the Shopping Cart is stuck on loading screen, and our engineering team is working around the clock to resolve it.
We understand how this may be affecting you, and we truly appreciate your patience as we work towards a solution.
Please know that we are doing everything we can to address this matter, and we will provide you with timely updates as soon as more information becomes available.
Posted January 2nd, 2026 10:00 am AEST
Affected Services
- Billing and Payments