Service Advisory – Shared Linux Hosting

The issue affecting the Shared Linux hosting servers has now been resolved, and all impacted services have been fully restored. Please feel free to reach out to our Support team if you need any further assistance.

Thank you for your patience and understanding throughout this incident.

Our Infrastructure team has identified the root cause as a faulty kernel affecting the impacted servers.

A stable kernel has now been applied to the affected servers, and services have been successfully restored. Websites, cPanel, and Webmail should now be accessible.

We will continue to closely monitor the environment, and our administrators will take any further actions required to ensure ongoing stability.

Thank you for your patience and understanding.

We are currently investigating an issue affecting several Shared Linux hosting servers.

Customers hosted on the impacted servers may experience:

• Websites being inaccessible
• cPanel being unavailable
• Webmail access being unavailable

Our Infrastructure team is actively investigating the issue and working to restore services as quickly as possible.

We understand the impact this may have and appreciate your patience while we work towards a resolution. This post will be updated as soon as we have further information or service restoration updates.

Thank you for your understanding and support.