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Unable to Send/Receive - OX Webmail

Opened on August 24th, 2026 7:34 pm AEST, last updated August 24th, 2026 10:16 pm AEST

Identified

We would like to inform you that we have identified the issue affecting the email service of our OX service.

Our Engineering Team is currently applying the necessary fix and working to restore the affected Email services as quickly as possible. We appreciate your patience and understanding while we resolve this issue.

Posted August 24th, 2026 10:16 pm AEST

Investigating

We are aware of the issue that some of our OX users are unable to send or receive due to mismatch disk space or storage. Our Engineering Team is actively working to resolve it as quickly as possible.

We understand the impact this may have on you and want to assure you that we are doing everything we can to address the situation. We will continue to provide timely updates as more information becomes available.

Posted August 24th, 2026 7:34 pm AEST

Affected Services

  • Account Manager