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Email Issues – Shared Linux Hosting Classic

Opened on September 20th, 2026 9:03 pm AEST, last updated September 21st, 2026 12:09 am AEST

Resolved

We would like to inform you that the email service issue affecting some shared Linux hosting classic servers has now been resolved.

If you continue to experience any issues or have any concerns, please do not hesitate to reach out to our support team.

Posted September 21st, 2026 12:09 am AEST

Monitoring

We have applied a fix to address the outbound email delivery queue and retry issue affecting some shared Linux hosting classic servers.

Our engineering team is currently monitoring the affected servers, and the queued emails are now processing successfully. We will continue to monitor the servers closely to ensure email delivery remains stable.

We appreciate your patience and understanding while we worked to resolve this issue. We will provide further updates if required.

Posted September 20th, 2026 9:44 pm AEST

Investigating

We are currently observing outbound email delivery queue / retry issue on some shared Linux hosting classic servers. As a result and outbound emails may remain queued on the server.

Our engineering team is actively investigating the issue and working to clear the queued emails as soon as possible. We appreciate your patience and understanding while we work toward resolving this.

We will provide further updates once we have more information.

Posted September 20th, 2026 9:03 pm AEST

Affected Services

  • Linux Shared Hosting